Is Your Atlassian Instance Ready for AI? The 5-Pillar Readiness Check
An AI-ready Atlassian instance is one where the data is five things – tidy, current, governed, accountable and legible – because an AI agent is only ever as trustworthy as the instance it reads from. If you’re a Teamwork Collection customer and your Confluence and Jira are cluttered, out of date or unclassified, an agent, […]
Supporting NIS2 compliance in Confluence with Compliance and Workflows for Confluence
The NIS2 Directive (Directive (EU) 2022/2555) has moved from “coming soon” to “being enforced.” The scope is vast – roughly 160,000 organisations across 18 sectors – and the stakes are real: management bodies are personally accountable, and fines reach up to €10 million or 2% of global annual turnover. If you’re responsible for NIS2 readiness, you’ve […]
How to Achieve ISO 27001 in Confluence with Workflows and Compliance for Confluence
If your organisation runs on Confluence, there’s a good chance your Information Security Management System (ISMS) already lives there too. Security policies, standard operating procedures, risk treatment plans, audit evidence, training acknowledgements – for most teams, this is Confluence content. The question ISO/IEC 27001 forces you to answer is not where that documentation sits, but […]
Using Confluence as a QMS for Technical Documentation: Benefits, Limitations and Templates
If your team is already living in Confluence, you’ve probably wondered: Can we just use this as our QMS? The short answer is yes – but with caveats. The longer answer is that Confluence is genuinely excellent for technical documentation – and with the right add-ons, it can handle quality management workflows too. But in […]
Automation in Confluence: The Smarter Way to Manage Your Document Lifecycle
Is your team is still chasing approvals over email or slack, questioning the status of pages, or manually labelling content? If so, you’re leaving yourself open to compliance risks (not to mention missing out on productivity gains). Automation is the backbone of a scalable, auditable document management process within Confluence. It’s almost impossible, however, to […]
A Smarter Way to Achieve ISO 9001 Compliance with Workflows for Confluence
If you’re evaluating how to achieve ISO 9001 compliance inside Confluence, you may think you need to invest in standalone Quality Management System (QMS) software. This is because Confluence’s native functionality alone is not enough to comply with ISO 9001’s requirements around controlled documentation and processes. But what if there was a solution that enabled […]
How to Enhance Compliance With Multi-Factor Authentication
If you’re using Confluence to facilitate your Information Security Management System (ISMS), or to power a secure internal knowledge base, you may want to secure it with multi-factor authentication. Now, native MFA is typically handled at the identity provider level (like SSO). But for additional compliance and peace of mind, you can add an extra […]
5 Reasons to use Confluence for Document Management
Are you in a busy team with a ton of documents stored in Confluence? And do you have a process in place to record, track, and protect all those pages? If the answer is no, we’re here with the 5 reasons you should be using Confluence for document management. We’ll also explore the Confluence capabilities […]
How Do I Use Confluence to Review and Approve My Content?
Confluence is championed as a collaborative workspace – a place to draft plans, share ideas, refine content and publish documents. With the right tooling, you can also use Confluence to review and approve all your content, across all your business areas. So, today we’re going to help you understand how to request approval on a […]
The complete guide to page permissions in Confluence
Your Confluence probably holds a lot of information. Some of this will be open to everyone, but there are bound to be some documents and data that need to be protected more carefully. This is where Confluence permissions take center stage. From space permissions to individual page restrictions, you can choose how to lock down and protect […]