Supporting your success
Whether you’re looking for onboarding support, adoption guidance, or simply want to share ideas and feedback, we’re here for you every step of the way.
WE’RE HERE TO HELP
Meet Hana, your Customer Success Manager
Hana Packford
Customer Success Manager
“Our Customer Success function is all about ensuring that our customers remain at the heart of everything we do”
My role is to help you get the most value from our apps, not by showing you what they can do, but by helping you use them in ways that directly support your team’s goals and business outcomes.
I’ve already enjoyed meeting many of you and having some great sessions to help you unlock more value from our apps. I’m excited to continue building on that success with even more customers.
CUSTOMER SUCCESS SERVICES
We help you maximise value from AppFox with:
Onboarding support
Help you roll our products out successfully and ensure they’re aligned with your objectives.
Collaborative feature development
New updates and improvements are designed with your needs in mind.
Tailored training and courses
Empower your teams to adopt our apps with confidence.
Webinars and community events
Share best practices, tips, and customer success stories.
Renewal management
Make your renewal process smooth and stress-free with timely reminders and guidance.
Success reviews
Achieve the best possible results and uncover new opportunities for growth.
video tutorials
Take a tour through the AppFox apps with our extensive range of video tutorials
Learn at your own pace with practical walkthroughs designed to help you get the most from every app. From setup to advanced features, confidently deploy, use, and optimize every AppFox application.
Don’t just take our word for it
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Joe Bloggs, Atlassian