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Customer stories

See how teams improve work in Jira and Confluence

From managing document reviews and protecting sensitive information to cleaning up complex Jira environments, discover how organizations use AppFox to solve real challenges and improve the way their teams work.

Explore our customer stories

See the challenges our customers faced, the AppFox products they chose, and what changed as a result.

Workflows for Confluence

Marketing technology / SaaS

Keeping documentation consistent as teams grow

As more contributors worked on client-facing documentation, RainFocus needed better visibility over reviews and content quality. With Workflows for Confluence, the team introduced tailored review processes, automated permissions and greater control over what could be changed after approval.

Key result

Estimate

416 hours of estimated time savings through automation.*

*Published case-study estimate based on third-party benchmarks, rather than directly measured customer time savings.

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Compliance for Confluence

Computer vision and AI

Protecting sensitive Confluence content without extra admin

ViNotion needed to strengthen information security while supporting its ISO 27001 requirements. Compliance for Confluence helped the team standardize document classification and automatically apply access restrictions, reducing the manual decisions involved in protecting sensitive content.

Key outcome

Automated access controls based on content classification.

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Optimizer for Jira

Tax compliance software

Cleaning up Jira after multiple migrations

Years of migrations left Avalara with redundant custom fields, legacy configurations and growing technical debt. Optimizer for Jira helped administrators identify unnecessary configurations, simplify cleanup and prepare for a larger site consolidation.

Key outcome

Less manual Jira cleanup after several migrations.

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Approvals for Confluence

Higher education and clinical research

Keeping document approvals traceable in clinical research

The University of Basel’s Department of Clinical Research needed a structured way to review and approve computer system validation documents. Approvals for Confluence helped the team manage sign-offs and retain approval records within Confluence, without relying on separate approval systems.

Key outcome

Approval records retained alongside validation documentation in Confluence.

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Workflows for ConfluenceMarketing technology / SaaS

Keeping documentation consistent as teams grow

As more contributors worked on client-facing documentation, RainFocus needed better visibility over reviews and content quality. With Workflows for Confluence, the team introduced tailored review processes, automated permissions and greater control over what could be changed after approval.

Key result

Estimate

416 hours of estimated time savings through automation.*

*Published case-study estimate based on third-party benchmarks, rather than directly measured customer time savings.

Read customer story
Compliance for ConfluenceComputer vision and AI

Protecting sensitive Confluence content without extra admin

ViNotion needed to strengthen information security while supporting its ISO 27001 requirements. Compliance for Confluence helped the team standardize document classification and automatically apply access restrictions, reducing the manual decisions involved in protecting sensitive content.

Key outcome

Automated access controls based on content classification.

Read customer story
Optimizer for JiraTax compliance software

Cleaning up Jira after multiple migrations

Years of migrations left Avalara with redundant custom fields, legacy configurations and growing technical debt. Optimizer for Jira helped administrators identify unnecessary configurations, simplify cleanup and prepare for a larger site consolidation.

Key outcome

Less manual Jira cleanup after several migrations.

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Approvals for ConfluenceHigher education and clinical research

Keeping document approvals traceable in clinical research

The University of Basel's Department of Clinical Research needed a structured way to review and approve computer system validation documents. Approvals for Confluence helped the team manage sign-offs and retain approval records within Confluence, without relying on separate approval systems.

Key outcome

Approval records retained alongside validation documentation in Confluence.

Read customer story

In our customers' words

“We can now verify every piece of content that gets added: That’s like a superpower.”

Product Documentation Manager, RainFocusEvent marketing platform supporting Fortune 1000 companies with hundreds of events

Facing a similar challenge?

Whether you’re managing important documents in Confluence or maintaining a growing Jira environment, we can help you find the right AppFox product for your requirements.

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